Having purchased an Icandy pram for Son and daughter in law that has turned out faulty/unusable and daughter in law getting nowhere in regards to prompt repair, I took over complaint also got nowhere apart from misinformed and lied too.
An unprofessional patronising complaints department that needs basic customer service training, you never address a customer as "darlin'"
I would not buy nappy sacks from them let alone anything mechanical for your baby, lovely trade name shame the customer service doesn't match it.
6 years ago
PreciousLittleOne has a
4.0
average rating
from
1,593
reviews
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