The Moses basket is faulty and won’t rock it tilts to the side making it appear unsafe. I sent a kind email 2 weeks ago asking if they could sort it as my baby was due very soon. They were very slow to reply and have now stopped replying completely I have sent various emails. They tried to just send me over to their product repair company telling me I would hear back in 2 days. It’s been a week. Babies due anyday. This has caused me a lot of stress. I have sent so many emails now all ignored. Also left a review which mysteriously isn’t showing up? But then a new review suddenly appeared from Somebody else. Very dogey site. I am so stressed and don’t have a bed for our baby. I ordered this over a month ago !!! I never normally leave reviews.