Ridiculous... I bought a foot muff that was described as universal and had to pay an extra £3.49 from delivery to my local asda which is usually free with other companies. When the product arrived it did not fit my pram so and wanted a refund. To my surprise I would have to pay £16 to return the product or £8.50 if i wanted to exchange the product for something that cost more. I thought this was a bit ridiculous consider the product only cost £14 so i could either keep it or send it back but either way i would lose all my money and there it no local store to bring it to so that was my only options. I will never stop there again