I purchased the le toy van Mikes car garage & le toy van wooden people for the spring cottage, at a cost of £95. Both were birthday gifts! The products were delivered by yodel and i was shocked to find they had not been put into a cardboard box to protect the items from damage in transit!!! Therefore the original product box (car garage) was badly damaged with parts of the boxed torn off, dented and holes exposing the polystyrene layer around the wooden toy parts! The product seals had also been opened prior to dispatch and a smaller product on the same order (wooden people) had been shoved into the box of the car garage and resealed.
Is it company protocol for warehouse staff to open consumers purchases and start putting other items into the boxes.
Totally unacceptable and absolutely disgusting for an order to arrive in this condition, especially when they are expensive products that have been purchased. Theres absolutely no consideration for damage prevention.
4 years ago
PreciousLittleOne has a
4.0
average rating
from
1,593
reviews
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