I bought a set of tummi bambini set for over £800 about 6 months ago. The changing chest drawer has dents in it and looked second hand and damaged. When I raised this initially with Precious Little One they asked me to contact Tummi Bambini directly. Tummi Bambini sent me a part but it was the wrong part and didn’t resolve the problems. The drawers are not aligned properly, the quality of the wood and the way it assenbled together was very cheap. Thw customer service has been so poor. For the last 6 months I have been trying to get a refund and return these items but I have not been successful. I keep getting passed on from one person to the other. My baby has now arrived and I have had to buy another set for him but I still have this product sitting there unused. Precious Little One has now offered me 50% refund AND they want to come and collect the items so they expect me to loose around £400 for nothing when it has been their fault all along that I haven’t been able to use these items. I would not recommend Precious little one at all or Tutti Bambini at all. When something goes wrong they are not interested at all. Stay away from them
4 years ago
PreciousLittleOne has a
4.0
average rating
from
1,592
reviews
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