Horrible company to order from. I ordered a buggy board for Uppababy Cruz V2 and they sent me a different one for Cruz V1 which is not compatible with my buggy. Apparently the Cruz V2 buggy board is not yet released in the UK (I found out too late). So they are advertising a product that doesn't exist and sending wrong items. They also charged me for the V2 buggy board £120 while the V1 was priced at £95.
When I asked for a refund they didn't even acknowledge their mess up and just asked me to return within 14 days at my expense as if it was a change of mind at my end and the product was good.
No customer service and nowhere to contact them or complain. The number they list is always busy or switched off. These guys are borderline scammers.
Order # 2121078
4 years ago
PreciousLittleOne has a
4.0
average rating
from
1,592
reviews
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