Avoid this seller like the plague! Bought two large polystone troughs worth nearly £220 each. Delivery time was supposed to be 2-3days. Although there is a “track your order” site - it does not work. No one replies to your email and phone queues take hours. It eventually got delivered on day 6 after a lot of chasing up. The chap who delivered literally unloaded the plastic wrapped trough on a wooden crate at front door and had left.When we opened the package, one of the large trough had a large crack running across and had been stapled to keep it together! The whole trough came apart when we tried to move it away from the front door! Never had such an experience with shopping online!! Hope I will get my money back atleast and the company will collect the rubbish from my front door that they have left. Not until after the weekend apparently. Although they are ready to take money from you for new orders until 10pm and weekends, nothing can be done regarding a problem until weekday limited working hours. Never again!