Totally unreliable service!! Actually it’s zero stars but I didn’t get that option!!
We ordered some items online on Friday 4 June 2021. Before ordering we checked the stock availability with a sales assistant and we were told that the items were in stock and we would receive them by Wednesday of the following week. We received an email confirming the above.
On Wednesday, since we had not received any delivery information, we rang the company. We were told that the items were out of stock and they will be in stock after. 7 July. We were told that the lady who had initially confirmed the stock may have made a mistake!!
But no one could explain why we were not even informed of this delay!!!
We opted to cancel the order. Again, we were told that if we wanted a confirmation of the cancellation, we would have to email customer services, the company would not send us the email!!!
Useless unreliable service !!
3 years ago
Primrose has a
1.3
average rating
from
648
reviews
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