I ordered a 4ft photinia the same day after recieving an email saying it's back in stock. Once arrived, two days later, it was barely 3ft. I tried to call but they like their weekends off so I emailed. Took them a week to get back to me, trying to tell me there was no such thing as a 4ft. The offer was a limited time offer (must have been three minutes) and proceeded to send me a copy of my order to prove me wrong, although height was never mentioned their end. I felt it necessary to screenshot and send over my emails and order confirmation which clearly states 4ft. I feel like they actually don't care in the slightest. Awaiting further instructions for a return.....