Ordered bamboo plants from the website. Waited a week, then got an email saying they were out of stock despite still showing stock on the website. Spoke to someone on chat and we agreed to swap them for another type of bamboo which I was assured at the time was in stock and sat at the nursery. 3 days later I get an email that these are now out of stock and would be back in stock on the 15th April. Waited until the 18th of April and still hadn't heard anything so contacted them again. At this point I was assured that my order had been processed, picked and packed and was just waiting to be 'scanned' with the courier. Today, the 22nd, I chased again as hadn't heard anything. Guess what? out of stock. They clearly lied and I would not recommend using this company to my worst enemy. I needed those plants and have waited on them and now have no plants and have to wait for a refund before I can replace them with a better company.