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Tom Barnes
Organised chaos.Thank goodness for Michael at primrose.Ordered apple tree 31st march.Delivery stated 3-6 days.Tried to cancel on 6th April.Told as in process cannot cancel,just refuse delivery.I refused delivery on 11th April.Awaited refund then 23rd April got primrose e mail stating tree out for delivery to my house. In between I sent lots of e mails. Departments don't communicate very well. Spoke to Michael today and believe he has sorted refund. Sorry Primrose - wouldn't consider ordering anything from you in future.
2 years ago
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Primrose has a 1.3 average rating from 648 reviews

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