AVOID, AVOID, AVOID I ordered 4 cherry blossom trees for delivery in early June. I made some initial contact with customer services to find out more about delivery dates because I knew I was unavailable for some days. The customer services representative was abrupt and rude. When the date came round, I chased numerous times (via email to the original representative) to find out whether my items had been despatched. I then used the chat feature where a customer service representative told me that it would be with me by the end of the week. I queried stock levels as the website was saying not available until January. I was again told that the order had been processed and would be with me between 2-4 days. She promised to confirm my order via email, but I'd heard nothing. So I got in touch with the chatline AGAIN and was told it hadn't been sent out and finally that it was out of stock. Although he did send me someone else's tracking details and postcode before that. Finally I have requested a refund, which he has promised that he has processed - but let's see if that actually comes. I will be raising a dispute ASAP if there is no sign within a few days and also sharing the SCAM that is this website. If I could give less than one star, I would!