Second order with this company and second let down.
First order was for a 5ft tree that arrived just under 3ft . When contacted the company just stated ‘ it would grow ‘ even though I had paid for the 5ft as opposed to the cheaper 3ft.
Second order place a few weeks ago and paid for plants and email received weeks later stating they were delighted to inform me the order had been dispatched. The following day email received stating a refund had been processed that could take up to 5 days .
When contacted they simply stated they were out of stock and dispatch email was a mistake…… disgraceful… they accepted an order and full payment yet didn’t even offer an explanation as to cancellation until I contacted them.
If this is the way they conduct business and treat customers then hopefully their business WONT grow like they stated my overpriced tree would !!!!!
2 years ago
Primrose has a
1.3
average rating
from
648
reviews
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