Ordered Lifestyle rattan rope 5 seater sofa set code FU101979. Arrived unpacked and dispensed of boxes (big mistake ) and attached legs. Sofa looks fine but seat cushions that you sit on are extremely hard . Primrose advertise this sofa as relax in comfort with luxury deep filled cushions .the cushions ensure you and your guests can relax in ultimate comfort . This description is incorrect seat cushions rock hard with no give or comfort . Tried to return but without boxes company would not accept and impossible to find boxes of the size required (i tried). They offered to pick them up but would charge £400 to do so and then only refund £669.99 How they come to a figure of £400 i cannot understand . They said product not faulty !? . Their advert and description for this sofa is both wrong and misleading and anyone reading this review i would strongly advise that if comfort is what you are after do not buy this product and beware of putting your trust in their descriptions of other products . Yes they offer refunds if returned in packaging but surely they could have been more compromising when they have mislead their customers in such a way ?