Called first to confirm items were available and could be dispatched for next day delivery and was told yes 100% so I went ahead with the order. The following day I called to check where my item were (Marquee needed for an event that day) as I had't received a confirmation email and tracking number wasn't recognising, to tell me the item hasn't yet been dispatched! I asked for a refund to be told I would have to wait until the parcel actually arrived to decline the order, which we did however still no refund! Rude, abrupt, uncaring staff were not helpful! Wish I had read the reviews before using this company! Products purchased at nearly £700!!