Purchased a polytunnel from them arrive swiftly and intact, after building the tunnel we noticed it leaked like a sieve on the joints. This was our second polytunnel the first from another company and it never leaks. Informed Primrose that the product is faulty and there reply was ' The polytunnel is not designed to be waterproof nor do we specify on the product page that it is waterproof. Instead, it is to control the growing environment within - block UV rays and maintaining temperature.' The idea of having the polytunnel is to provide a controlled growing environment as they state, the problem we have is it leaks so much that the dripping overwater the plants and creates holes in the soil. The potting table we have inside gets soaked along with anything else we keep inside. Poor product and even worse customer service.