Very poor customer service I ordered my items (some garden lighting) on the 27th January. It was meant to be with me within 5 working days. After 11 days, I had to contact them for them to inform me that the items had got lost in their warehouse and that they were still looking for them (that must one biiiig, messy warehouse) but couldn't tell me when my items would be delivered. Today is the 12th Feb and I've no idea what the hell has happened to the items I ordered. And no good will gesture, nothing. I had to ask them to at least refund me the delivery fee of 4.99, which they did (wow, so big of you guys!). Useless customer service.