I placed a large (£500+) order 6 weeks ago for some plant pots. Heard nothing so called them only to be told that 2 of the items were out of stock til later this month (fine I would have waited for that) but another 2 were out of stock til May and no items would be sent until they’re all in (despite the terms and conditions saying the opposite). So they’ve had £500 of mine for 6 weeks and would have held onto to it for another 3 months. I’ve cancelled the order and they say the refund will be with me in 5 days - we’ll see. Fortunately I paid through pay pal so if they don’t refund at least I’ll get it back eventually. Avoid.