Ordered on 2 April and 6 weeks later we still have no idea when and if our plants will be delivered. Impossible to speak to customer service, all we get is a generic email every 7-10 days saying that there are delays and possible cancellations. I understand Covid has created a surge in demand and logistical issues, however when we placed our order they were actively advertising online, so it feels like they were just greedy, trying to get as much business as possible without being able to fulfil it. They haven't allowed us to cancel the order, meaning we can't plan our garden as we don't know when things will get delivered. Terrible!