No wonder there are so many complaints about this company. I would like to put zero star but no option. I raised an order an paid for £30.97 including delivery of £4.99on 07/04/2020. I have received only one plant (£6.99) that I ordered and the size of the plant is very tiny in a very big box, not what I expected. I think it was delivered by its own driver. Today, is 22/05/2020 but I haven't received the rest of my order (3 plants). I have queried them 3 times, I only got automatic responses, no explanation. I asked them either they deliver the goods that I have paid for or give me the refund I deserved. No response. I couldn't phone them as there is no phone number on their site. I am really very disappointed. I ordered some plugs from them a few years ago, but a lot of them were dead on arrival.. At that time, I couldn't be bothered to complain as I still could save some which were alive. I don't usually write a negative review until now as I am extremely annoyed. I am surprised this kind of company still alive. I wonder how many people had been conned, parted with their money for nothing? They can't even be bothered to answer my queries. This kind of company has to be shut down. Is there any ombudsman for this kind of company???? Otherwise, they can do whatever they want to do, ripping people off!!!!