UYERS BEWARE....DO NOT ORDER FROM THIS COMPANY. Return policy is misleading and manipulative. My daughter's return package was sitting in our mail room for 3 weeks before she noticed it hadn't bee picked up because it was not a FED EX or UPS courier. The return authorization instructions do not tell you that an obscure courier is the method of their return process. When customer service was called, our request for an exception outside of their 28 day return policy was rejected 3 levels up in the company after much negotiation explaining that the return authorization WAS PROVIDED within the 28 day policy and that the lag in shipping was the issue due to their lack of transparency...my daughter is now stuck with $400 of bad quality clothing because this brand thrives on deceit and bad customer service. NOTE: the fabrics in the photos on their website are misrepresented and misleading. The quality is stiff, cheap and irritable to the skin-- priced at $78+ for blouses and sweaters. There are many other quality e-retailer brands out there with better customer service and quality product that we will support in the future.
3 years ago
River Island has a
3.3
average rating
from
434
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.