Ordered a size 10 women's shoe. Received a size 10.5 that was too large to wear. Insisted my return (that would cost $15) should be free since I was sent the wrong item. After lots of back and forth, they finally agreed and sent a shipping label. Two weeks later, the tracking number shows that the item was delivered, but River Island is asking me for my shipping receipt when I sent them a photo of the box and the attached shipping label at the time I sent the return. They will not refund my nearly $200 for the item
2 years ago
River Island has a
3.3
average rating
from
434
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.