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I love the product but will NEVER order directly from them as I am in the US and when trying to return them due to the size ( different than typical sizing even if using the size guide), it is virtually impossible. The shipping label is from DHL who have no pick up or drop off sites in CA and perhaps in the US. When contacting them regarding the return, no reply or just resent me the label that won’t work from the US. Stuck with $66 worth off jeans after much time spent with no real help from there customer service. If in the states don’t buy unless from a third party store. Extremely frustrating with no resolution!!
9 months ago
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River Island has a 3.3 average rating from 434 reviews

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Alice, Customer Support

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