Placed my very first order with River Island with standard international shipping on Nov. 17. Tacking said it dispatched on Nov.18 and will arrive Nov.30. Nothing was delivered and the tracking never updated. Waited another week and still nothing showed up. I messaged customer service on Dec.7 asking where my parcel is and if it's lost, I wanted a refund and guess what happened? They emailed me back saying that my parcel has been returned to the warehouse on Dec. 9 and will issue a refund. So basically they never sent me the package. What a joke of a company. Definitely my last time buying from them. Buyers beware!