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Anonymous
I ordered a shed in January which was delivered in February, the doors were too small but an easy fix so did not complain, however, at the beginning of may it started to fall apart and at this point in time there are several loose split slats on the back panel, frayed wood on the framework and one of the doors has split and shards of wood have fallen off. Suffice to say it is no longer watertight. I have been back and forth with RD since May and apart from the first few emails I have had different names on their returning emails and lots of quoted legislation that fits their narrative of what their responsibilities are. I even emailed them a letter given to me by trading standards and again received their own version of legislation, the result is I have had to accept replacement back panel and right hand door as they have refused to refund me the cost or replace the whole shed even though they stated that the shed was not viable for repair! Stay away from this company!
2 years ago
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Robert Dyas has a 2.3 average rating from 680 reviews

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