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Anonymous
At Sephora (France) once you’re black they put security guards on you from the moment you enter any of their stores at any location across the country. Then they never have black makeup artists so you get wrong advice. I bought a fenty powder the wrong shade because of poor advice. When I tried it out at home it was the wrong shade and because I opened the product they didn’t accept to exchange the product or refund me. And then they were proposing me to get another assistance from their white counterparts. No thank you! I wrote to their customers service on messenger, but no response.
2 years ago
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Sephora has a 3.8 average rating from 41 reviews

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