On November 26, 2020 I registered for a four-week "trial" graphics arts class that was advertised as free. The site requested payment information, which is typical for trial subscriptions and memberships. Once I entered the site I learned that a $39.99 toolkit was required. I immediately, on November 26, 2020, went to my membership account landing page and initiated the closing of the membership account. The site referred me to call customer service in order to cancel the membership. I called within 20 minutes of initiating the membership and requested the membership be cancelled on November 26, 2020. While speaking to the Shaw representative when cancelling my membership, my banking account was charged $39.99. I requested a refund and was told a refund would not be given because I consented to the download of the toolkit. I did not consent to the download, nor did I download the toolkit. I never authorized the $39.99 transaction. THIS COMPANY IS FRAUDULENT AND THEIVES.