DO NOT TRUST THIS COMPANY.
If I could give them zero stars I would. They get you to sign up to a free trial then without any kind of sufficient written warning the put you on the most expensive plan and charge you. They make it extremely difficult to cancel your account and keep asking you to pause it in the hope they can CATCH YOU OUT and TAKE YOUR MONEY again. After I paused mine enough times and finally went to get to the last screen to cancel (which I have now found out would've only contained a number to call, where you wait to speak to an operator, after finally jumping through all the hoops a few days ago) they offered me a free trial then CHARGED ME WHILST I WAS ON A FREE TRIAL which I only took because I was tired of clicking through screens! When contacted about this issue I was told the operator couldn't do anything about it and that I had to email billings. I had to get her to repeat herself because the phone line was so quiet! Billings has not got back to me however I have received an email saying that my "request" has been closed with no mention of my dispute over the £49.99 they took from me at all. They've just finally cancelled my account. I will be disputing further.
PLEASE FOR YOUR OWN SAKE DO NOT GIVE THEM YOUR BANK DETAILS.
4 years ago
Shaw Academy has a
1.1
average rating
from
163
reviews
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