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Kristina
What a scam! :) So, I subscribed for a course with 50% off. The course is divided into 4 modules. So, I get 2 first courses (4 weeks) for free and, if I am still subscribed and I enjoy the courses, I buy the rest (another 4 weeks) for 49.99. So, I thought that I might buy the all course, for these 50 euros. They have charged these 50 euros, and I tried to unsubscribe my membership (since I am not interested in any other courses), which was almost impossible. They charge me additional 25 euros. (30.10.2020.) I sent them an email asking why in the world it happened. They reply that I have not unsubscribed in time and they give me a woooonderful gift - access to courses for additional 6 months. If these guys are so skilled, they would notice I have never even checked anything more than the first module. Alright, thank you for the gift. They wrote "we also confirm your membership is scheduled to cancel after the extended membership period THUS ENSURING NO FURTHER PAYMENTS WILL BE PROCESSED). 30.01.2021. -25.00 euros 31.01.2021. -25.00 euros Again, I am sending an email full of rage why in the world they charged me. I received a reply that my subscription was cancelled after the renewal due date and the pending due was never paid (?? what about 25.00 euros I paid in October then?) even after repeated reminders for the failed payments (never received even one). They have re-activated my membership with a REDUCED MEMBERSHIP COST (?????????????????????? reduced??) Also they mention that they would not be able to refund as my account was still active - I haven't opened the account since October.. Again, they are ensuring that no further payments will be made (and what about the "reduced cost"?????) So guess what, I am not getting any refund, they are providing me extended membership access and will probably charge me again!!!!!!! :))) yay! Going to the bank today and will try to manage any actions against this fraudulent company, since I am not the only person with this problem. Wish me luck!
3 years ago
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Shaw Academy has a 1.1 average rating from 163 reviews

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