Total scam. I had my account cancelled months ago by one of their own customer service teammates. Then, out of the blue I was charged for a subscription renewal. I was really confused and logged into the account, which I could see had a status of cancelled. I took a screenshot of this, and since I had great customer service when cancelling initially, I assumed they would be easy to deal with to get a refund and ensure I wouldn't be charged again. The response I got was very fishy, they tried to tell me that I "didn't cancel in time" (even after being presented with the original cancellation confirmation from their colleague as well as the screenshot of the account's up to date status set to cancelled) and told me that "the good news" was that I now have access to my account again! I've been waiting 3 weeks for a reply, refund and confirmation that all of my data will be permanently deleted from their system. This company is knowingly taking money from people who have confirmed cancelled accounts and then trying to say that it's normal. Even if the course content is interesting for you, I'd recommend you try to find it on a more reputable online learning platform.