One click purchase scams. Your free trial describes the cancellation process as simple and online. This is untrue. It is difficult and via telephone.
They of course never answer the phone. When they do, you are told the support team will get back to you, who, again never do.
If you subscribe, be aware that if you do not like the site content, you will not be refunded!
UPDATE: Response to email asking me to contact the trust pilot email address they have setup.
I asked for a refund for a second time and this is the response I received...
"Thank you for contacting us.
I see that you have purchased the Web Development Module 1 Toolkit shown in your members area, course page, pop-up banner and email by clicking on the “Buy Now” option.
Your Toolkit includes Webinar Slides for every lesson, Summary Notes for every lesson and Bonus videos. You can download these materials and save them on your device for future reference even after your access period expires.
You can access the toolkit resources under the "Resources" tab on your course page through your student login area using a web browser.
Once the Toolkit is activated in your account, it is made available to you immediately for download hence it cannot be disabled or the access cannot be revoked. Hence, we will not be able to process the refund as per our terms and conditions. Click Here to review the same in particular section 5.8.
However, we at Shaw Academy do want to ensure you benefit thoroughly from our services. I would like to offer you credit to the value of $199 which can be used for your Certificate of Completion and also 3 remaining module toolkit and 1 hard copy diploma. This is far in excess of what you paid and you can download and access these for life. The Certificate of Completion will be excellent to achieve your goals for employment or self-improvement.
I have enabled this for you in your account and it will be activated within a few hours, so you have 3 additional toolkit, one E-certificate and a hard copy for free now.
Make sure to keep attending your classes and stick with you plan and you will see the results. You will now also get your Certificate of Completion at the end of the module for free.
Your Friendly Neighbourhood Shaw Academy Team
Kind Regards,
Paul"
My response to this is that I haven't activated anything. I haven't actually clicked anything beyond that click-bait button apart from the red 'X' to leave the site.
This is not resolved and I have reported this incident to the BBB. I recommend anybody else to do the same if they experience this scam.
4 years ago
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