On the surface, Shaw Academy seems like an awesome way to develop a hobby or enhance your professional acumen. But be wary. Once you pay, you can sign up for classes, I did and now I feel stupid. But unless you purchase the additional certification and toolkit, you don't get access to everything when you want it. You have to schedule each and every class, instead of working at a pace which should be unlocked once you pay for the lifetime subscription. If you get online even a minute late, you're locked out of your scheduled class and cannot get into it until the video access pops up 24 HOURS later. For those of us who work fulltime and have a life, this is contraindicative of flexible. And not only that, you cannot navigate to access the toolkit you (I) paid for, there is no live chat, not even an AI bot to get you into your class immediately or help you navigate. What should happen is a test run during which you are shown how to navigate their clumsy, clunky site. Picture a circus elephant in a horse stall, this is what navigating the SHAW ACADEMY site is like. It is NOT GUI, intuitive nor helpful. And you cannot even access help when you need it - as in ASAP. there is no phone number, love chat nada, zip, zero. AND MAC user, let me just say, with all short-sightedness, this company fails to recognize in their training (ex EXCEL class) that the quick commands and keystrokes are different for MAC users vs. PC users. PLATFORM matters here folks. And if all of this wasn't enough to make you run, forget about a refund.