Awful returns policy!! Not happy with this company at all! Purchased items for my wife’s Christmas present on the 27th November, ordered early due to covid delivery times. Turns out that some of the items are too small. Tried to return and was told that I hadn’t told them within 14 days of purchase and the Christmas returns policy doesn’t apply because it was ordered before the 1st December! How could I didn’t know until Christmas Day! So I am penalised for doing my Christmas shopping early! I don’t even care if I get credit for the website but there’s no point in keeping the items which are too smalland it wasn’t cheap at over £100. Is this how they make money? Refusing refunds and keeping people’s money! What a terrible company!