Poor quality clothes and terrible customer service
Dreadful company that does not accept returns. Terrible customer service and poor quality clothes. Although on their website they state they accept returns, do not believe them. I sent a jump suit back which was grossly overpriced and very poor quality and didn’t look anything like the website photo. I was slightly over ‘14 day return’ as I had Covid and was unable to send it back due to isolation. The company refused to refund the money and sent me the jumpsuit back a month later. Despite multiple emails to Silkfred they refused to refund. The jumpsuit was £65 very cheap looking. Silk Fred claimed that their ‘brand’ would not refund but it’s their responsibility. A poor excuse and I do not accept this denial of responsibility. I would never buy from them again and would strongly recommend you to shop elsewhere.
2 years ago
Silk Fred has a
3.3
average rating
from
472
reviews
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