DO NOT BUY FROM THIS COMPANY. I returned a dress (£49.99) as it didn’t fit. I followed the returns procedure via SilkFreds website. Evri provided the returns label and I printed it at home and dropped item at designated parcel drop shop. I have provided photographic evidence of my paper receipt to SilkFred when I did not receive my refund. Only to be told that I had sent it to the wrong address and was therefore not eligible for a refund! I have sent countless emails providing all evidence of my return of the item only to be met with more evasive rubbish about being at fault and then them blaming Evri. Evri is silkfreds chosen delivery service but they take no responsibility for anything. Evri now seem to have not delivered my item to anywhere!! It’s been over a month. This has got to be a well thought out scam. Beware.