I ordered 2 garments from SilkFred and purchased the next day delivery as I needed them for the following evening. I was sent 2 delivery documents via email that stated 2 garments and 1 delivery. The following day I received one garment and the other was missing. I contacted customer service to be told that I purchased next day delivery on only one garment and was told at checkout that the other was a standard delivery. Obviously because I wanted both garments I wouldn't have purchased them if this was the case and has anyone ever heard of anything so ludicrous as to buying next day delivery on just 1 item when you're purchasing more than 1. I spoke with 3 customer service agents, the first one who cut off our conversation followed by another 2 with similar demeanor.
I would never use this company again as they are fraudulent. There was no attempt to show any discretion at this and this was just told repeatedly that it was only next day delivery on 1 item. Avoid at all costs and save your money.
1 year ago
Silk Fred has a
3.3
average rating
from
472
reviews
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