Faulty item received and now silkfred will not answer my emails regarding refund. Ordered item. Came faulty. Got returns label and sent recorded delivery. Tried to email them to ask for an update and it's been radio silence. I sent 3 emails and facebook messenger and still nothing. When it comes to asking questions before ordering they are so eager to respond and do so within an hour. Then they've got your money so they don't bother. I'll be contacting my credit card company and trading standards. DO NOT ORDER FROM SILKFRED. It's just too much hassle, get cheap rubbish and most importantly you lose your hard earned money. This is totally unacceptable. I want my email answered and my money back.