Nothing has gone right. They state that orders ship in 3-5 business days mine took over two weeks just to be sent out. When I ask they said covid but it’s been almost a year they should have solved those issues by now. Then when I received it I got the wrong items in the package. I emailed support and after almost another week I got a very short unapologetic reply telling me I was wrong and that I needed to send them a picture of what I received. I sent a picture of the skin that was about half the size of my phone with a invoice copy showing my phone model on it. That was almost a week ago... no reply yet. It has been I’ve a month total and still no product.