I ordered a clear wrap for my new MacBook Pro and after a week with no shipping updates, I emailed and asked what the hold-up is. They said due to Covid, they have shipping delays and are also no longer offering refunds or order cancellations. When I asked why there isn’t a notice on this on the product pages or even the front page, they responded with a link to a hidden page in their FAQ regarding shipping delays. Unethical business practices because no one would see this unless they dug into their FAQ. I couldn’t wait for my Mac protection so I purchased from a company based in CHINA and received it in 4 business days. Customer service online these days is typically exceptional but this company is awful and I’m not surprised by their 1.16 rating here on TrustPilot. Ill never use this company again.