On November 23rd, I made a purchase on Slickwraps.com. Order #3840402. After reading their FAQ, I noticed that they have stated that IN STOCK orders are typically shipped within 4 to 6 business days. Fine by me. This would be plenty of time to receive this Christmas present. I reached out five business days later to inquire abo a tracking number. December 2nd comes around and I receive an email showing I placed an order. (Yeah, I did place an order.... ON NOVEMBER 23rd!) Countless inquiries after this just go unanswered. They will send you their automated response saying their busy, short staffed, and will never reply. Finally after speaking to what may have been a human, they agree to add some points to my account so that I can make another purchase. I should have just asked for my money back at this point, but instead I was ignorant and gave them the benefit of the doubt. For some reason, the human was not able to just credit my account the difference and instead suggested that I submit another order. On December 2nd, I placed a second order (Order #3346813) for the SAME EXACT IN STOCK ITEMS! I've inquired about this order 3 separate times and continuously get the run around. SLICKWRAPS sure says that orders need to be canceled within a certain time frame, but they do not answer your inquiries within that time frame. HOW COULD YOU POSSIBLY CANCEL AN ORDER AS A CUSTOMER? You can't... Slickwraps shady business practices need to be brought to light. After doing some quick research, something I admit I should have done before making a purchase at Slickwraps, you'll find countless testimonies about their sales practices, finally shipping in stock items after 1 month, and never replying to users. Oh, and don't forget the FAKE reviews they have been caught leaving on hair products, the negative bashing of competitors, AND being banned from reddit for these shady tactics. ALL I WANT IS MY MONEY BACK, THEY HAVE COMPLETELY WASTED MY TIME AND RUINED A SURPRISE CHRISTMAS PRESENT. There is no way I would recommend this company to anyone.