"Dont purchase from Slickwrap - BestSkinsEver much better" Hi, I ordered a matte,”naked" skin for my MacBook Pro 16 on December 1, 2019. First issue: Slickwrap offered the option to purchase expedited shipping from FedEx, which I did, but the package was nonetheless shipped by USPS and got delivered to me on December 11, 2019. Second and most important issue: the skin was poorly packaged in a soft 8 1/2 x 11 plastic envelope with no carton or rigid backing, providing no protection whatsoever for its content. Of course, my skin arrived damaged with a a number of unrepairable kinks in the transparent skin itself as well as some dirt stuck on the sticky side of the skin due to the damage that occurred during shipping. It was impossible to remove this dirt or to repair the kinks in the skin. Since this is a transparent skin, kinks in it and dirt stuck to its sticky side ruin the whole raison d’être of this product. I contacted Slickwrap’s customer support and requested a replacement for the damaged skin. After more than a month of back and forth arguments, SlickWrap’s customer support finally agreed to replace my damaged product and to ship a new one soon thereafter. They never did. The SlickWrap skin I paid for, with expedited shipping, is completely useless and SlickWrap has yet to replace it, despite a promise to do so. I got fed up with this poor excuse of a company and purchased a matte, transparent skin for my MacBook Pro 16 from BestSkinsEver. Best skin I ever purchased. Great company to do business with compared to SlickWrap. As a result of this, I will avoid SlickWrap like The Plague and I do not recommand this company to anyone. Luc Marcil Lorraine, Quebec, Canada