Absolutely appalling company to deal with. Received at least 15 emails in five days, none of which gave me any information other than to say they attempted to call me (which they hadn't despite me confirming my number in response) and asking me to call them, which I attempted to do numerous times but couldn't get through on all but the last call when someone just put me on hold without even speaking. Bearing in mind my £400 purchase still hadn't been shipped, no one had called me and I was unable to speak to them, I requested in writing 3 times that the order be cancelled. All communication from me has been ignored, and the item has apparently now been shipped - well it's too late. Do not use this company - totally shambolic.