I would click no stars if there was an option! Avoid avoid avoid that is my review in a nutshell. I feel totally scammed and miss sold by this company. Their customers service skills and communication is nonexistent and you have to keep chasing them. Email, phone calls, DM’s , priority team emails, complaints don’t get answered. Your left just waiting for the estimated delivery date on your sofology app to change time again and again, wondering why. No one knows if your sofa has actually been made yet or what part of the process it’s at. So unprofessional giving excuses when you get through to them or they we chat you back after 4 days to say about annual leave and small team. As a customer your company staff issues should not be affecting my experience. I feel sorry for the staff working for such a cowboy company, a rogue trader who is scamming people with false hopes. Still waiting for sofas ordered in August and was told they would be with us early Nov now to be told Dec.