Bought a sofa with 2 recliner mechanisms, after a year one side broke and it was fixed. Within a year the same side mechanism that was replaced last year has broken again.
I was informed last year that i would not get a 2 year warranty on the part, however when i rang up again this year to get it fixed the assistant confirmed that as this part is only 1 year old its still under warranty.
Perhaps avoid buying from sofology until they give 5 year warranties on mechanisms and fixed price repairs.
The item was too expensive to break so soon.
Also don't buy their cleaning liquid pack! its a waste of money, soapy water and dabbing with kitchen roll followed by warm water and dabbing with kitchen roll works just as well
4 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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