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Alia Khan
Terrible after sales my sofa cushions are faulty as the fabric keeps turning round every time you see sunny so you have to unzip and reposition the foam to the fabric every time it’s a joke I took out extra insurance on this after numerous emails asked them to send somebody out to check this guy with arms the size of pop I came out to do exactly what I do with repositioning the fabric across the foam which not only the zip cuts into my arms but my arms aren’t the size of Popeyes in order to do this so it’s very difficult. I then emailed and complained again on my emails just got ignored do not take out the extra insurance better still go by sofa elsewhere avoid this company at all cost I now just want to throw the sofa in the tip
4 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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Alice, Customer Support

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