This company is awful, we order a sofa from the store it gets promised at start of January we receive it in February, considering we ordered this in end of august joke.. we get the sofa and it has a big brown stain on the back and didn’t notice this as the guys put it in ASAP and obviously they noticed this and kept it on the low having to move the sofa as we wanted to put some art behind it noticed this stain, we then ring them to say we want this looked at and removed they then say we have to wait 5 weeks for someone to come and look at this, then they give us 2 missed calls on my girlfriends phone when she working didn’t even knock on the door when I was waiting for them so we missed our appointment as they can’t knock on our door due to covid measures which is one big joke, makes me laugh how every company are using covid for bad customer service nowdays anything goes wrong ‘ooo covid’ and now for another appointment are asking for £70 pound haha, this made me laugh, This company are so happy to take your money but not happy to help you in the event u have any issues after purchasing aftercare is one big joke in the future as this is linked to DFS won’t use any of them!!