Probably the biggest scammer in the UK! I have purchased a new sofa at discount. I have been told that it was a new sofa and it would take 2 weeks to get it. First, I have waited for 2 weeks, then I contacted them. It turned out the item was missing and nobody cared to call me. They arranged another item(exact model). The biggest shock happened when I got the sofa. It was clearly used, full of stain and the package was already open. One side of the recliner has a loud squeaking, clearly something very worrisome. I have been still talking to their customer service, and I feel obliged to say, it was horribly rude and nerve-wracking. Please do not waste your money and time and go far away from Sofology!