If I could leave a minus star score I would. Ordered a 2k sofa last November - delivery date to be this March. two weeks or so before delivery date they emailed to say oh sorry we didn't actually put the order in. Emails out to the Priority customer link bounced back(strangely received a response post my tc with 'customer service'). When I spoke to a worker they were rude and offhand - who advised that the emails probably bounced back because I had poor wifi (what?) appears that they are employing petulant children to manage customer service- I suppose because they just read a script therefore not necessary to have any service skills whatsoever. Offered a discount, which I accepted and they gave me a new delivery date of early May. Again, received an email saying nocando as the supplier cant source the fabric (what?!) and that they would email me when they could and I could go to a link to book in my own delivery date post June. No actual confirmation of timings or that the product could actually be made. Emails went unanswered, bar one which stated that they couldn't respond to emails due to a problematic email system. No response whatsoever from my calls to the 'priority' telephone number supplied (jokes on me I guess). Eventually, once I raised a complaint via Paypal for a refund this was actioned. Unbelievably poor service - good luck with staying in business. 100% SHAMBLES of a company. Unless you have masochistic tendencies then I would strongly advise that you steer clear of these cowboys.