Disgusting service! I would not even give them one star if I could, people be aware. This is the most ridiculous company that you could ever buy a sofa from. the service before selling to you is great but wait until you have to stay on the line for well over 4 hours to book your delivery and for them to not attend. then you have to call back and wait another 4 hours as there is adorably one operator and you have 142+ people in front of you. Then they arrive and refuse to bring your sofa up through the staircase as they only use lifts and if the sofa doesn't fit in your lift good luck to get a refund as it is impossible. I will raise a complaint with the trading standard as this is just impossible and I would not believe this if it was not happening to myself. They will never deliver and you have to call your bank to block the transaction otherwise they would hold your money as long as they can. Disgraceful!