I ordered 2 sofas in mid-April. They were clearance items (ex display) - and so should not have been subject to excessive delay. On the first delivery date, the delivery did not appear. I phoned sofology (2 hours on hold to get through) and the person on the delivery team couldn’t understand what may have happened, but promised to contact the warehouse and phone me back before the end of the day. No return call. I phoned sofology again the next day (2.5 hours waiting to get through) and a person on the delivery team said that the sofas hadn’t been transferred from their Rugby warehouse to the Bristol one in time for my delivery. They arranged a delivery for a few days time - which he claimed to be sure would happen. The second delivery date came and went - no appearance of the delivery and no communication from Sofology. I phoned sofology again (2.5 hours holding on) and this time spoke to someone from their delivery team who arranged for a new delivery date 10 days later. He promised to check up to make sure all was in order for this delivery and call me back to confirm. No return call. On the third delivery date I was surprised to receive a call from the delivery driver saying that he’d be with me in 30 minutes. Then .... “but, you know we’ve only got the 2-seater sofa on the lorry don’t you?” Unbelievable. They arrived with the sofa poorly packaged to protect it from in-transit damage. After a bit of deliberation, I stupidly (in retrospect) agreed to accept the sofa - hoping that the other sofa will follow in a few days. No communication from sofology. I have joined the Sofology Angry Customers social media group - to learn that my experience is similar to that of hundreds of others. I would urge you, before buying anything from this appalling company to take a look online to see how customers are treated - and the extensive quality - as well as delivery - problems ... and think carefully about whether to take the risk of having your life blighted by this bunch of scoundrels.